Returns & Exchanges

Returns & Exchanges – GRPHX

Free shipping on every order. COD available across India. Size exchange within 7 days of delivery.

Eligibility

  • Request within 7 days of delivery
  • Item unused, unwashed, tags intact
  • One exchange per order
  • Defective or damaged items: raise within 3 days of delivery (no ₹100 fee)

How to start

WhatsApp +91 95992 22877 with your order number and what you need (exchange or refund).

We reply within 24 hours and arrange reverse pickup.

Exchanges

  • Reverse pickup from your address
  • After quality check, we ship the new size free
  • Subject to stock

Refunds

  • Reverse pickup from your address
  • Prepaid: refund to original method in 5–7 business days after approval
  • COD: store credit only, issued after approval
  • ₹100 deducted for restocking and pickup (not charged for our defect)

If an item fails quality check, we send it back. It is not refunded or exchanged.

Need help

WhatsApp +91 95992 22877

Email grphx.shop@gmail.com