Returns & Exchanges
Returns & Exchanges – GRPHX
Free shipping on every order. COD available across India. Size exchange within 7 days of delivery.
Eligibility
- Request within 7 days of delivery
- Item unused, unwashed, tags intact
- One exchange per order
- Defective or damaged items: raise within 3 days of delivery (no ₹100 fee)
How to start
WhatsApp +91 95992 22877 with your order number and what you need (exchange or refund).
We reply within 24 hours and arrange reverse pickup.
Exchanges
- Reverse pickup from your address
- After quality check, we ship the new size free
- Subject to stock
Refunds
- Reverse pickup from your address
- Prepaid: refund to original method in 5–7 business days after approval
- COD: store credit only, issued after approval
- ₹100 deducted for restocking and pickup (not charged for our defect)
If an item fails quality check, we send it back. It is not refunded or exchanged.
Need help
WhatsApp +91 95992 22877
Email grphx.shop@gmail.com